Refund and Returns Policy

At SKY SEEDS, we rigorously test the germination of our seeds before they are made available for sale. While we ensure the quality of our products, we do not offer a guarantee against crop failure. SKY SEEDS cannot be held responsible for any losses or damages exceeding the purchase price of the seeds. Please note that all items purchased from our website do not come with a warranty, as we prioritize the safety and quality of our products during delivery.

Placing an order on our website is simple and convenient. Just visit our website, browse through our selection of products, add your desired items to your shopping cart, and proceed to checkout by clicking the “Place Order” button. Please note that the shopping cart feature is exclusively for placing orders.

We specialize in hybrid vegetable seeds in Pakistan and offer two delivery options: Cash on Delivery and Cash with Order. For Cash on Delivery, we partner with LEOPARD Courier’s Company. However, if your parcel weighs more than 2 kg, we kindly request payment before shipment to ensure a smooth delivery process. Alternatively, you can easily pay for your order using Easypaisa or other online payment methods.

For any questions or assistance regarding orders, refunds, or deliveries, please don’t hesitate to contact us at +923324111426. We are committed to providing you with excellent service and ensuring your satisfaction with every purchase.

7-Day Returns and Refunds Policy (Pakistan)

Sky Seeds accepts eligible returns for both defective and non-defective products within 7 days of delivery. Please contact us within seven calendar days of receiving your order to request a return. The return request will be reviewed against the conditions below.

Non-defective products (change of mind)

  • Products must be unopened, unused, and in their original packaging.
  • Please keep your order details and any original packaging or labels for identification.
  • Contact us within 7 days of delivery to request return instructions before shipping the parcel back.

Defective, damaged, or incorrect products

If you receive an incorrect, damaged or defective product, please report the issue within 7 days of delivery. Include your order number, a brief explanation and photographs where possible. A product may need to be opened to discover a defect; such cases will be reviewed separately from unopened change-of-mind returns. A growing result or crop failure caused by conditions beyond the product’s quality is not, by itself, proof of a defective seed product.

How to request a return

  • Contact Sky Seeds on +92 332 4111426 with your name, order details, product and reason for return.
  • Provide photos or other details requested by our support team for damaged or incorrect items.
  • Wait for return authorization and the return address or courier instructions before sending any parcel.
  • Once an eligible returned product is received and inspected, Sky Seeds will complete the approved refund within 7 calendar days and confirm the refund payment method with you.

Return shipping costs and refund timing

Return shipping costs are paid by the customer for all return requests, including unopened non-defective products and products reported as defective, damaged, or incorrect, except where applicable consumer-protection law requires otherwise. The amount charged by the return courier depends on the parcel and courier service. Please contact Sky Seeds first for return authorization and the correct return address before sending your parcel. After the eligible returned product has been received and inspected, the approved refund will be completed within 7 calendar days. Sky Seeds will confirm the refund payment method with the customer. For assistance, visit our Contact Us page.